KlikNGift
CRM
Loyalty
Program
SOFTWARE
Our all-in-one loyalty program software designed for businesses across all industries to boost customer retention and increase ROI. Provide an engaging customer experience through Loyalty App, Member site, or WeChat Mini-program. Easy to launch. Simple to start.
Struggling to Build
Lasting Customer Loyalty?
Lasting Customer Loyalty?
Customers tend to buy only when there’s a discount.
Customers often forget the brand after their first experience.
Repeat purchase frequency is low.
Low engagement between the brand and customers.
OUR SOLUTIONS
Reward Points System
01 Loyalty Reward Points Management
Set flexible rules for point based reward program software on engagements, products, and member tiers. Earn and redeem points for rewards such as discounts, and exclusive products, through multiple channels.
02Extra Point Opportunities
Earn bonus points based on their tier, product, or special occasions. Gold members get 3X rewards points on electronics, and Platinum members earn 5X rewards points on fashion.
03 Event-Based Rewarding (EBR)
Earn rewards by completing certain actions like updating their profile, referring friends, sharing on social media, or making purchases. Consistently accumulate points through these actions and strengthen the connection between brands and members. This behavioral loyalty approach creates more digital engagement and incentivizes progression through your loyalty tiers.
USE CASE
Bonus Points for Engagement
Set trigger-based program. Reward members with bonus points when they reach specific spending thresholds, such as earning 50 points for spending $130 or 100 points for spending $250.
Time-Based Rewards
Offer exclusive promotions, like 2X points on coffee orders at our café between 3 PM and 4:45 PM, to drive immediate engagement and boost loyalty.
Behavioral Rewards
Reward members for completing profiles, sharing menu preferences, and linking bank cards. These actions increase engagement and help members progress to higher tiers while providing insights into their preferences and spending habits.
Gift Card & E-Wallet
(Digital Wallet System)
01 Gift Card Convenience
Combines the convenience of digital wallet and flexible loyalty card usage with powerful backend loyalty management software. Allow members to purchase gift cards online to send to friends or family. Gift cards may be distributed as either physical or digital gift cards, with redemption options of online and offline channels.
02E-Wallet Feature
This digital wallet system allows customers to top up their E-Wallet credits online and offline. With every E-Wallet payment, loyalty points are earned, simplifying the payment process and helping customers stay connected to the brand.
03 API Integration
Easily connects with E-Commerce store and POS system for a smooth experience. Integrate with partners, allowing gift cards and credits to be used across different platforms and businesses.
USE CASE
Instant Top-Up
Customers can easily top up their personalized e-wallet, buy e-gift cards, and share them with friends. With an integrated payment gateway, they can make payments and earn reward points in one seamless transaction.
Purchase Gift Cards and Earn Points
Earn points with every gift card purchase to redeem exciting rewards. For example, a $50 gift card earns 50 points. Once 100 points are accumulated, they can be exchanged for a 10% OFF voucher.
B2B Market Expansion
Generate partner gift cards for special events in collaboration with partners, such as warehouse sales, gift vouchers, discount vouchers, and other promotions, to enhance the gifting experience and add extra value.
Global Convenience
with E-Wallet
with E-Wallet
Easily top up and spend in multiple currencies, both online and offline, across different countries. For example, with a national eWallet, you can top up in your local currency and spend internationally, with automatic currency conversion for smooth transactions.
E-Stamps & Gamifications
01 Digital Engagement Stamp Card
Engage customers through gamification, interactive tools, and digital stamp card mechanics. Collect digital stamp cards through purchases, daily check-ins, quizzes, or offline methods like eStamp QR codes to earn rewards. This increases engagement and adds excitement with every successful collection.
02Flexible E-Stamp Rewards System
Flexible rewards structure motivates customers to engage. VIP members earn double stamps on every purchase, while purchases over $100 qualify for 2x stamps.
03 Advanced Game Engine
Enhance your loyalty platform with fun games like Augmented Reality Voucher Hunt, Spin-the-Wheel, Lucky Draw, and Scratch and Win. These interactive activities encourage participation, drive repeat visits, and create enjoyable, rewarding experiences for members.
USE CASE
Cross-Platform Stamps
Earn stamps by completing actions across different platforms, such as participating in story quizzes, responding to messages, clicking emails, and more.
QR Code Stamping
Discover locations by scanning loyalty QR codes to earn extra stamps. These stamps can be redeemed for exclusive rewards, creating a seamless blend of physical and digital experiences for a modern and memorable interaction.
Engaging Gamification for Membership Growth
Brands can integrate the “Snowman” AR Gamification mini-game during Christmas to boost engagement and sign-ups. With its plug-in flexibility, this ad-hoc gamification campaign can be tailored to various brands, aligning with market trends.
Member Tier & Referral
(VIP Loyalty Programs)
01 Tiered-Based Loyalty Program
Earn tiers through purchase amount, points collected, check-ins, and more. These tiers provide a sense of achievement and help create loyal VIPs.
02Diverse Tier Benefit
Set up different tier benefits like extra points, VIP event access, extra discounts, for each member level. This creates a sense of privilege, making customers feel exclusive.
03 Referral Rewards
Flexible referral reward program offers $50 OFF, extra points, or stamps, giving incentives to both the referrer and the referee for a win-win experience.
USE CASE
Cross-Brand Referral Rewards
Enhance referral program by going beyond discounts. For example, a hotel partnering with travel platforms can offer exclusive rewards on vacation packages or flights for referrers.
Flexible Tier Advancement Strategies
A café can offer tier upgrades based on customer activity, such as visit frequency, purchase amount, or points earned from buying coffee. Frequent buyers can be upgraded to VIP status, unlocking free coffee every Monday.
Rewards & Redemption
01Reward and Redemption on Multiple Channels
Enjoy easy redemption across mobile and desktop, with rewards available on the member app, member site and mini-program. Our loyalty management software allows seamless redemptions across mobile, in-store, and online platforms, enhancing customer retention.
02Redemption Admin Panel
Redeem rewards securely using QR codes, PIN numbers, barcodes, OTPs, or passwords. The branch-specific redemption panel ensures accurate processing at each location.
03 Online-To-Offline Loyalty Redemption
Redeem rewards both online and in-store, with options for pickup or delivery. Support easy redemption across multiple locations and channels.
04 Hybrid Redemption
When points are not enough to redeem a reward, customers can complete the redemption by combining other payment methods such as cash or e-wallet.
USE CASE
Geolocation-Driven Rewards
Retailers and restaurants can offer location-based discounts or rewards, such as sending push notifications for exclusive offers or vouchers when customers are near a store or restaurant, encouraging visits and engagement.
Online and Offline Rewards
A customer can purchase coffee beans online and earn 80 points, then enjoy a coffee at the café and earn another 20 points. With both online and offline points synced in their member account, the customer can redeem the combined 100 points for a free coffee.
Flexible Redemption with Limited Points
A fitness center’s member has 250 points but wants a yoga mat worth 400 points. They can use their points and pay the remaining balance with a credit card or e-wallet, ensuring a smooth redemption process.
PROVEN
LOYALTY WINS
Set flexible rules for points based on brands, products, and member tiers. Customers can earn and redeem points for rewards (discounts, and exclusive products) through their chosen channel.
Let’s
Connect
We’re committed to fueling business growth
and enhancing customer retention.